Croatia Airlines, a state owned flag carrier of Croatia, is an airline, which mainly operates in the European region. The Croatian Airlines works on both domestic and international services. The airlines was established in the year 1989 and since then its focusing on various cities in Germany, Croatia, Austria and some more European nations.
Croatian Airlines Destination and fleet
The fleet of Croatian Airlines is not a big one and the number is just 12. With 12 aircrafts, which consists of 4 Airbus A319-100, 2 Airbus A320-200, and 6 Bombardier Dash 8 Q400, the fleet of Croatian Airlines services only some of the destinations like Amesterdam, Frankfurt, London, Munich and some others on a regular basis; while some other destinations are covered by Croatian Airlines on a seasonal basis. The total destinations of Croatian Airlines are around a total of 27 including all seasonal and daily flights.
Some offer by Croatian Airlines
Some offers in the form of Earn miles when you fly allows the flyers to earn miles on all scheduled flights operated by Croatia Airlines. The benefits of receiving award miles, status miles, HON Circle miles on flights in Business Class and 25% Executive Bonus for Frequent Travelers, Senators and HON Circle Members.
How to earn miles with Croatia Airlines
You need nothing much to do to earn miles with Croatian Airlines and just by entering your Miles & More card number when you make your booking or by simply presenting it at the check-in; the number of miles will get credited, depending on the booking class:
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Through Croatian Airlines Booking Online, you are guaranteed convenience and security in your online booking process. You can easily rely on DirectOFlight for your Cheap Croatian Airlines Ticket.
Ferris
2017-11-14 03:02:02
Zagreb to Sarajevo with Croatia Airlines. A short flight, catering on board was less than poor with just water and crackers. If you want juices you have to purchase them. The ticket for 50 min flight was extremely expensive, 130€ one way
Fenton
2017-11-14 03:01:31
Croatia Airlines is a good middle-sized airline. I was flying from Heathrow to Zadar via Zagreb, slight delay because of heavy rain. The gate was directly across main departure hall, which is an excellent position. Flight was smooth, staff were friendly and polite. Catering was so so, but nothing worse or better than any other airlines. I had a transfer in Zagreb but the time between the two flights was more than 5 hours so I decided to take my baggage and to check-in for second flight. Check in lady was rude, but that's up to the airport, not the airline. Second flight was delayed, but we were notified on time so I had checked in later anyway. Flight was short (40 min), only drink service with cookies. Overall experience: Good airline with new aircraft with comfortable seats and excellent staff.
Fanelli
2017-11-14 02:59:06
Flew London Heathrow to Zagreb with Croatia Airlines. The flight was delayed due to late arrival of the plane at Heathrow. However, their boarding process was quite efficient. The ground staff were well organized. The plane seemed to be showing its age but still clean enough. It was a 2 hour flight so no meal, they had only snacks but the olives and cheese were pretty good. They were also generous with the free drinks. Zagreb is small airport so we had to use bus to reach the arrival gates. It was good value for the money.
Jennifer
2017-11-14 02:58:21
Flew London Heathrow to Zagreb with Croatia Airlines. The flight was delayed due to late arrival of the plane at Heathrow. However, their boarding process was quite efficient. The ground staff were well organized. The plane seemed to be showing its age but still clean enough. It was a 2 hour flight so no meal, they had only snacks but the olives and cheese were pretty good. They were also generous with the free drinks. Zagreb is small airport so we had to use bus to reach the arrival gates. It was good value for the money.
Kazi Ayetullah Al Mehedi
2017-11-14 02:57:22
Flew London Heathrow to Zagreb with Croatia Airlines. The flight was delayed due to late arrival of the plane at Heathrow. However, their boarding process was quite efficient. The ground staff were well organized. The plane seemed to be showing its age but still clean enough. It was a 2 hour flight so no meal, they had only snacks but the olives and cheese were pretty good. They were also generous with the free drinks. Zagreb is small airport so we had to use bus to reach the arrival gates. It was good value for the money.
Walford
2017-11-14 02:56:46
Copenhagen to Pula via Zagreb. Croatia Airlines is a nice airline that I've flown many times when visiting relatives in Croatia. The crew is cheerful and friendly, and even if it was some time ago they served a cold meal the snacks they serve are ok for the short flights they offer. The age is however starting to show on the aircraft but still OK. I still recommend Croatia Airlines, mainly for the crew. The cake and sparkling wine available for purchase for someones birthday and special occasions is great.
Walford
2017-11-14 02:56:43
Copenhagen to Pula via Zagreb. Croatia Airlines is a nice airline that I've flown many times when visiting relatives in Croatia. The crew is cheerful and friendly, and even if it was some time ago they served a cold meal the snacks they serve are ok for the short flights they offer. The age is however starting to show on the aircraft but still OK. I still recommend Croatia Airlines, mainly for the crew. The cake and sparkling wine available for purchase for someones birthday and special occasions is great.
Ramouda
2017-11-14 02:55:36
Nice little European airline. Planes are always clean, staff friendly, food as expected on short haul, inter-EU flights. Seats are slim, leather and comfortable, same through the airplane, with middle seat empty in business class (as is the standard in the region). Great and efficient customer service over the phone or by email. They have their own little FlyOnLine club, where if you purchase five tickets online through them - you get the sixth for free (of the same classtype as the other five) which is great if you travel a lot. Overall, among the better local services within the EU.
Racheleau
2017-11-14 02:55:07
Paris CDG to Zagreb and Zagreb to Sarajevo round trip. Paris trip was good, eu-standard, no excitements, no disappointments. Professional staff, o.k. foodbeverages, clean aircraft. Just what you need for a short flight: to be on time, to have enough space for a nap, decent cup of coffee and good apple juice. Sarajevo flight is super short, so only things I care about are that flight is on time, that seat is comfortable and that I get my coffee (on the early morning flight). Cabin crew is professional. All told, Croatia Airlines has a plus in my book, will fly with them again and I recommend it to others.
Tricia Borio
2017-11-14 02:54:36
London Heathrow to Zagreb. I fly often between UK and Croatia where I keep my boat. Croatia Airlines tries hard to be a "proper" airline not a budget flyer and generally succeeds. The staff are polite, pleasant, friendly and work hard to provide good service. The plane is always clean and the inflight magazine is informative and well written in Croatian and English. It's a better experience than budget and often not much more expensive. It would be helpful if they could fly direct to Zadar and have more winter flights. In my experience they are reliable and on time. The website has improved recently and online check in works well. These are short flights and the catering reflects that. A pleasant Croatia snack delivered with a smile and wine if you want it.
Richter
2017-11-14 02:53:43
Zagreb to Frankfurt. Despite the fact that Croatia Airlines extended a special courtesy to me as an airline memorabilia collector, for which I am quite grateful, I cannot rate the flight itself very positively. Business class check-in was polite and quick, and the flight attendants onboard were courteous and efficient, but who would guess that they charge business class passengers for alcoholic beverages? Certainly the onboard menu magazine indicated that miniatures ( in my case Havana Club rum ) cost $5, but I never imagined that these prices also applied to business class. This is certainly the first time that I have ever been charged for a drink when flying in a premium cabin. I will know better next time. The cold breakfast served was satisfactory. Lamentably, the front lavatory lacked soap and towels, and the sink and toilet were badly stained and unpleasant. The seating was typical European business class with economy class seats with the middle seat open. The flight arrived in Frankfurt on-time, and I wish I could rate the overall experience more positively.
Kahanovych
2017-11-14 02:52:01
Zagreb to Prague. Terrible airline. Massive delays (3 hours and more) on all flights. No feedback on info line, no compensation at the airport. There are much better possibilities instead of this airline, even car is better and faster than this joke called Croatia Airlines
C Trikilis
2015-11-02 12:29:00
BCN-ZAG-SJJ on A319/Q400. Check-in at BCN poor you in fact use Lufthansa's desks (which is inefficient auto machines followed by bag drop but no reference anywhere to use it). After problems at BCN we left late good cold dinner served onboard with nice Croatian wine. Worn out A319 curtains closed for Business Class despite it being empty. Arrived only 10 mins late short transit at ZAG where everything was closed despite all the flights arriving/departing at that time. Prop flight to Sarajevo comfortable and quick - just 35mins on brand new Q400 snack and drink served onboard. Efficient and friendly staff throughout. One of the best flights I've had with this airline over the years they seem a bit hit and miss irrespective of domestic or international flights.
I Markovic
2015-11-02 12:27:09
Frankfurt-Dubrovnik. Impressed with the meal served on such a short flight. The only thing I didn't like was that there was no inflight entertainment. Flight attendants were friendly.
Rehman Khan
2015-11-02 12:10:34
Awesome Flight and services! Will i will definitely travel again!
Colin Pay
2015-11-02 12:09:46
LHR-ZAG-DBV return. Ready to leave the stand at LHR on time then over an hour late taking off due to ATC. Tight transfer in ZAG not a problem as same plane used for ZAG-DBV leg. Aircraft and crew fine meal and beer on international legs drink on 40 minute internal flight. Heavy fog in ZAG on return caused small delay.
Ender Ozsezen
2015-11-02 12:08:57
Flew business class Dubrovnik - Zagreb - Istanbul. Both planes small props. (DH4). Meal service almost non existent and very disorderly. But the most annoying part was the A/C. The plane was close to 30C and couldn't cool off until Istanbul which took 2h 20 mins. Seats are very small and leg distance very tight. All together a very bad experience for a lot of money.
M Jerman
2015-11-02 12:08:26
LGW-ZAG/PUY-ZAG-LHR. Used Croatia Airlines before and staff attitude and friendliness has changed a lot. On all flights smiley and polite crew. Catering has got worse now a piece of cheese strudel given (although very tasty) with 4 small pieces of honey cake on the side. On 2hr flight drinks offered only once but refilled if asked. On A319 new Recaro seats which are not very comfortable but OK for short flight. On return from ZAG 1 hour delay which was explained and apologised for. The only minus really was baggage handling at LHR waited for over 45 minutes for bags. Good airline offering good product.
Eddy McConnell
2015-11-02 11:56:41
Heathrow to Zagreb 8th November and returned 12th November. I travelled with a sporting rifle and as a result expected to have problems. The booking in going out and returning was smooth and well conducted. The staff were very pleasant and helpful. The flight was smooth and reasonably comfortable for an economy seat. The meal quality has gone down from previous trips but when I consider the price and duration of the flight I think it is very good value. I have difficulty walking so always ask for a seat near the front door and in every case I have been obliged.
I Milos
2015-11-02 11:56:11
Flight from Zagreb to Paris on 18 Feb 2013 and return on 22 Feb. Flying to Paris with an A319 very clean aircraft in very good condition friendly personnel smooth flight. Flying back to Zagreb with an A320 somewhat older aircraft but in good condition clean. Again friendly personnel very smooth flight. Food was simple in both directions but acceptable for a 1 hour 40 min flight good choice of drinks. Seats somewhat harder but enough space for legs in both aircraft (I'm 193 cm). No entertainment except for a tourist booklet but I don't think it's needed on such a short flight. The view of the Swiss Alps was spectacular. The price was more than affordable with 190 EUR for the return ticket (I booked early).
Andrew Coogans
2015-11-02 11:55:23
3 flights London Gatwick - Split and then Dubrovnik - Zagreb - London Heathrow. Both LGW-SPU and DBV-ZAG flights were onboard the same A320 with comfortable blue fabric seats. The ZAG-LHR sector was onboard a A319 with the thin Recaro seats with less padding but adequate legroom. On both flights to and from London a substantial salad sandwich was served (including a vegetarian version for me) followed by a very generous "old school" drinks service offering a soft drink wine and tea or coffee. On the domestic sector only a glass of water was served. All flights were more or less on time the connection in Zagreb was efficient but the airport felt very overcrowded. Every Croatia Airlines employee I came in contact with was pleasant and courteous and the value was excellent much cheaper than any "low cost" alternative. The in-flight entertainment simply consisted of a promotional video of Croatia on a loop. All in all a very efficient old-style airline with a good solid service offering. Nothing very fancy but a pleasant way to travel.
L Percy
2015-11-02 11:54:56
We travelled on 4th September 2013 from LHR to RJK returning on 11th September. Both flights airbus 319 recaro seats comfortable enough for a 2hr flight. Aircraft clean stewardesses friendly light snack and drinks given flights. On time pleasant experience.
T Ludlow
2015-11-02 11:54:17
Booked cheap flight Gatwick-Split. Outward journey good. Seats comfortable with sufficient legroom. Flight time under 2hours. Food - the worst we have been served. Cabin service - fine. Return journey - half an hour late. The worst seating. Really uncomfortable and very little padding overall. Food as outward journey-awful. They would be better not to serve food just drink. Happy we only paid an economy fare.
S Larson
2015-11-02 11:53:33
My flight from Barcelona to Zagreb got cancelled. But within 2 hours we were in a 5 star hotel all expenses paid and they really tried to make it all as painless as can be. For a 3 star airline - 5 star service!
Eelco van den Heuvel
2015-11-02 11:52:54
Frankfurt-Split-Frankfurt. Old (ashtrays) but very comfortable A320 with the best legroom I've had and soft seats. Only one third full adding to the comfort. Nice sandwich and whisked to Split in only 1 hr and 20 mins. Return flight same quality despite full flight. Quick boarding and departing thanks to small Split Airport. Crew not very friendly. All in all: good value for money (150 euro rtn) would definitely fly again.
Maria Ines
2015-11-02 11:52:25
Flew Rome to Dubrovnik off peak (which involved 2 stops) last year and I thought they provided great service. We had 3 flights (Rome-Zagreb-Split-Dubrovnik) and they were all on time which made everything perfect. They provided good assistance when we had to go through Customs in Zagreb giving us priority as we needed to take off soon (crew even fought a bit with airport staff to get our passports reviewed faster). Also were very attentive with us as airport staff barely spoke English. Planes were modern and very clean. They provided some snacks but all flights were really short. Will fly them again if I have the chance!
V Donnelly
2015-11-02 11:51:51
Old aircraft missing armrests and smelly carpets. I fly very regularly between Greece and Croatia and unfortunately this airline is often the only option without routing half way around Europe. The staff are rude and the food terrible. Once I asked why my baggage was not being marked with priority sticker being a star alliance gold member with several airlines and was surprised when the check-in staff didn't know what Star alliance was. 500EUR round ticket Athens/Dubrovnik sometimes costing a lot more if booked less than 2 weeks to travel date. Truly disappointing that this airlines is a star alliance member.
S Borggren
2015-11-02 11:51:29
LGW-SPU onboard older Aircraft A319 with Recaro seating. Inflight catering (sandwich) and beverages provided but no inflight entertainment. Good luggage allowance of 23kg. Overall - okay flight with courteous Croatian Flight Crew but small plane with limited legroom. Would fly them again at this reasonable price.
Norman Lezotte
2015-11-02 11:50:45
October 19 to Zagreb from Amsterdam economy class and return October 24 Zagreb to Amsterdam. This was first time on Croatian. Planes are new comfortable enough for economy class and they run on time. Both flights were packed. Flight staff are remarkably friendly and attentive. They appear happy with their job and communicate that to the passengers. Served snacks and sandwiches and drinks efficiently for the 1.5 hour flight. Croatian Airline office in Zagreb was anxious to help and very friendly. The flights were loaded efficiently and the bags delivered promptly.
M Tushishvili
2015-11-02 11:47:28
I had the flight Paris-Zagreb-Paris in December. I have mixed emotions about Croatia airlines. Positive sides: both flights arrived on time nice clean aircraft's and very friendly cabin crew. Negative: the boarding was disorganized food service is unacceptable consisting of olives cheese/crackers for one way and disgusting sandwich for back flight and the check-in staff in Paris was not friendly at all. In terms of the food I think that the air company should go to the low cost model allowing passengers to buy the normal high quality food and drinks on board. I do not understand serving food which is inedible. This ruins the image of the company.
George De Silva
2015-11-02 11:47:00
Clean cabins. On time departures. Flew VIE-ZAG and ZAG-DBV. Food service is something that maybe improved. (On international sector a Pack of crisps + water / on domestic sector a glass of water served). Cabin staff are pleasant. Overall a pleasant experience and recommended.
Lexa Villeique
2015-11-02 11:46:11
The Croatia Airlines staff during check in was rude, unhelpful, and refused, without explanation to print out the boarding passes for each part of the flight. Forcing us to run around trying to get boarding passes before boarding actually starts. Overall, experience with staff at the check in left me under impression that I'm unavoidable annoyance to the lady who was checking me in. Very unpleasant experience. Flight itself was average, typical boring flight.
Fred Glaser
2015-11-02 11:45:36
My flight was cancelled so I tried to book a replacement flight with Croatian airlines. When I asked if there were any flights to Brussels leaving the same day I was told there were, and when I asked if I could book a ticket I was told the flight had left. When I asked if there was another I was told there was but it was full. When I asked if there was any flight I could take the same day I was told there was one via Germany, but I would have to pay €750 (with taxes) for a business class ticket. I had to be at work the next day so I took it. The ticket was economy class. Not impressed.
Tomislav Kezele
2015-11-02 11:45:05
Booked over with Austrian, this morning flight was operated by Croatia Airlines. After take off, the flight attendant was walking with bottle of water and few plastic cups offering water. That was the only service available. No coffee, and when requested by one passenger the reply was that it was only for Business class passengers. After handing out water the flight attendant was nowhere to be seen until start of descent. Considering that the ticket for this return flight was more than 400 €, this service was terrible. They are not a low cost airline. In comparison, return flight operated by Austrian served coffee, bag of cookies as well as a small bottle of water.
Fred
2015-11-02 11:22:12
Amsterdam - Zagreb. The flight deprated on time, only 4-5 minutes delay due the morning rushhour at Amsterdam. The plane, a A319 was looking great, seats in the economy class are the new type that Lufthansa uses 2 that look like racing seats. It's all good and fair enough. Price for the tickets was not bad 2 and the flight was direct. I dont have no real complains about the airline, both routes went with no problems and nice staff on board.
Chris
2015-11-02 11:21:45
We flew on a Dash-8 from Zagreb to Rome, via Split. The aircraft was clean and the flight attendants attentive. Departure lounge in Zagreb could do with more seats and a food and beverage outlet (only one coin-operated machine available). The flight to Split was fine despite bumpy conditions. In Split you leave the plane, with your hand luggage and walk across the tarmac to the small terminal. Up and down stairs, which would be a problem if you had a disability, or if it was raining. Through personal and baggage security all over again (why can't luggage be left on the aircraft?) and back onto the aircraft. Snacks, small, served in flight. Seats okay for short 'regional' flights. On landing in Rome, we were parked some distance away from the terminal and waited a long time for a bus to transfer us to the terminal - a reflection on Fiumicino inefficiency rather than on the airline. Would be happy to fly with Croatia again - particularly if attendants could smile now and again.
jon
2015-11-02 11:21:03
We fly Croatia Airlines often from Paris, London, Amsterdam, to Zagreb. The planes are always clean and the staff efficient.
Morning flights out of Zagreb can be interesting as the black wine (Croatians don't call it red wine) sometimes starts flowing as freely as the coffee and the mood in the cabin can become quite jolly.
At the larger European airports, we have sometimes had to wait in busses for terminals to clear... it is obvious that in the airline pecking order, CroAir sometimes has to take a backseat to larger carriers when things get tight.
Other than that, we're very pleased with their service and comfort.
Sebastian
2015-11-02 11:20:38
Airbus A319-100 Frankfurt - Zagreb
but very comfortable A320, with the best legroom I've had and soft seats. Only one third full adding to the comfort. Nice sandwich and whisked to Split in only 1 hr and 5 mins. Return flight same quality despite full flight. Quick boarding and departing thanks to Zagreb Airport. The Crew were very friendly . All in all: good value for money (150 euro return), would definitely fly again.
Tomislav
2015-11-02 11:20:06
Flew with Croatian Airlines several times and in general in flight service is quite poor. On longer flights (1:30-2 hrs) you get a dry sandwich with a thick piece of ham inside. However on an early morning flight from Zagreb to Vienna no coffee is served. Only a glass of water. The flight attendant was walking the plane with a 1.5 l bottle of water and plastic glasses. No in flight entertainment on any plane. Just for Comparison, return flight by Austrian offer a small bottle of water, a bag of cookies and a coffee.
John
2015-11-02 11:19:04
I fly Croatia Airlines about twice a month for most of the year. Generally, I fly from Amsterdam to Split, mostly by way of Zagreb-- their routing, not my preference--- although it can often be from Paris to Split, or Rome to Split or Frankfurt to Split. Most of the time, things go well. I have had a few nightmare trips, where everything has gone wrong. This has included extra fees charged, luggage lost, connections missed, etc. Unfortunately, their "customer service" people are not nearly as good as their flight attendants, and other folks on the plane. Being a government owned airline of a former communist country, their customer service on the ground often sucks. Their favorite phrase can be "it is not possible". So now, after 5 years of flying with them, I generally ask for help by starting with "is it possible?" Often it is not possible, but sometimes an exception can be made in this situation only. They are not the only Croatian industry with customer service problems, but this is where I see it most, and at the most inopportune times. Professional acting and looking in-flight crews, although not always overly friendly, can definitely be great. On a recent trip when we asked for cherry juice as our on-board drink, they gave us one kind, then brought another type for us to try. Later, a flight attendant brought us a full carton, unopened, to take with us. (When there, try the local cherry juice-- its great.)
Adnan
2015-11-02 11:16:23
Not happy! Have just paid 75 € for excess baggage! I believe the costs are too high in comparison to BA and many other credible airline companies. Croatia Airlines failed to offer a possibility of paying excess baggage online and reduce the costs, did not offer a possibility of upgrading into a higher flying class to avoid the charges. Additionally, they do not offer online check in and they could only issue me two boarding passes while I have to get the last one in Vienna to London, even though they're aware that there is a very limited amount of time between the two fights! I'll do my best to avoid Croatia Airlines in future.
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