KLM Airlines or can be completely called by KLM Royal Dutch Airlines is an old airline company which is created on 7 October 1919 and started their initial operation on 17 May 1920. Actually, KLM is an abbreviation. It means Koninklijke Luchtvaart Maatschappij. Literally, it means the airline company of the kingdom. KLM Airlines is Dutch based airline which officially operated in Schipol Airport, near Amsterdam.
Since it was found on October 1919, this airline become one of the oldest commercial airlines in the world which now was still normally operated. Their first flight service happen on 17 May 1920 by using the route from London to Amsterdam which carried English journalist and some newspapers. This initial flight made this airline become seriously engage in airline business. That was why in 1921 they started their first scheduled flight. At the same decade, Around 1920s this airline was able to do their initial transatlantic flight to Batavia (Now it is called by Jakarta), Indonesia.
At the time when the world War II lead the world in 1939 in which some areas in Dutch was taken over by Germany, some of KLM airline aircrafts was on the long distance flight. Fortunately, some of the aircrafts were able to escape the Germany attack. At this moment, KLM Airlines was able to survive and re-built their company and their centre office after the World War II ended around 1940s.
This company had already grown much powerful at the early 21st century. Their power is proven by their capabilty to managed many branch airlines company like KLM Cityhopper, KLM Cargo, KLM Flight Academy, KLM Engineering and Maintanance, Martinair, and Transvia. However, KLM planted 80% shares on Transvia, 50% on Martinair and 26% on Kenya Airways. On May 2004, KLM was taken over by Air France which finally caused the name combination (become Air France - KLM). However, both companies are still dioing the separate services on their own name.
The positive thing now is KLM serves the passenger more professional and also in more affordable price. KLM Airlines booking can be done easily online and fast. If you want to go abroad or around America regionally, you can choose this airline as one of your good choice.
Avianca Airlanes low airfare can be easily get from the company official website, or you can also get it from legal airplane tickets seller. Usually, the legal company which sells the tickets will provide you the complete information about the schedule, price, destinations, flight class, and any detail information. Beware of the scammers! They sometimes are walking around in the online world.
For the additional information, KLM Airlines usually held a certain celebration like Christmas Eve and many more which finally make you more possible to order cheap KLM Airlines tickets. Of course you should pay attention of what the website deliver to you if the date is mostly on the national holiday event. Some of other airlines may held a discount moment when national holiday comes, that is why KLM Airlines need to decrease the tickets price to cover the competition.
Aircraft Types
- 737-700/800/900
- A330-200/300
- 747-400
- 777-200ER
- 777-300ER
Baggage Allowance and information
Anke Kruege
2017-11-14 05:19:13
New York to Berlin via Amsterdam. KLM lost luggage. Customer service was beyond useless almost automated with no sense of practical approach. My mother’s luggage was lost for more than 45 days but I went directly to TXL airport and some nice personnel took the time to search the database and identified the lost luggage with on hand number. I contacted KLM that I found the luggage and if they could help me let me know how to retrieve it. KLM customer service pretty much said we do not care get lost. KLM does not assist in retrieving the luggage and returning the property to its owner.
Searen
2017-11-14 05:18:17
Lisbon to Amsterdam. I never thought you could fit this many passengers on a 737, even EasyJet doesn’t pack them in this tightly. Seats are cramped and tight, also, no in-seat monitors, as a matter of fact, no monitors at all and also no onboard entertainment via WiFi nor any WiFi for that matter. The APU wasn’t turned on until 5 minutes prior to departure time and even though it was a 5 am departure, the aircraft was stuffy and hot. Given the tight seating, I was expecting a barebones service. This, however, was not the case, the in-flight service was outstanding. For breakfast, they served a tasty omelet sandwich. Service was fast, friendly and efficient, KLM unlike their American counterparts manage to serve the food and drinks at the same time. A+ for service and food, C for comfort and seating in general.
Aart de Vos
2017-11-14 05:17:28
Amsterdam to Billund. This trip was made in conjunction with the phase out of the Fokker F70 in KLM Cityhopper service. I deliberately booked this flight as a last salute to one of my favourite aircraft in which I logged almost 150 flights in the last 10 years. The outbound flight from Amsterdam to Billund was with a KLM mainline Boeing 737, nothing special, on time departure and arrival with the standard onboard service of a coffee and a snack. The return flight, in this case the very last Fokker 70 flight from Billund to Amsterdam ever started as a complete let-down at the gate, business as usual, just a bunch of absolutely unfriendly gate agents. However when boarding the aircraft everything changed totally. The aircraft cabin was decorated with little flags and once all passengers boarded, the captain entered the cabin and welcomed all passengers and explained why this flight was a special event. It was also the entire crew's last flight on the Fokker 70.
Julien Ceschiutti
2017-11-14 05:16:33
Amsterdam to Dar es Salaam return. First time with KLM and a very good surprise. Boeing 777 aircraft looks pretty new and offer great leg space in economy. Entertainment system was good as well with plenty of new movie. Staff was very helpful and polite. Food was ok. Will fly again with KLM.
Kraatz
2017-11-14 05:15:53
My customer journey with KLM left an incredible impact that marketing specialists can only dream of. It kept going on for over a month longer than my actual journey with KLM and created a number of lasting memories. The actual journey, however, never quite unfolded its full potential like a butterfly that's stuck in his cocoon. What a shame, I've heard many others say that KLM is a great airline. I can only verify this partially as out of the 4 flights I booked with KLM, I ended up only taking one. Here is why: One day before my departure from Berlin to Osaka, I received news that my connecting flight from Amsterdam to Osaka was cancelled. During the darkest hours of the night, some courageous customer service worker managed to put me on a Finnair flight which turned out to be a more than decent replacement. However, my chance to experience the Dutch Air Hospitality that KLM is renowned for was delayed. Talking about delayed, let me tell you the story of my flight home. The long haul from Osaka to Amsterdam was the only one out of the 4 KLM flights that I ended up taking. Once you manage to actually catch a KLM flight that's not cancelled, you receive warm and friendly service by the crew, decent-tasting food and a wide range of the latest cinematic enterainment options plus games and series.
Lester
2017-11-14 05:15:11
Houston to Brussels via Amsterdam. If things go wrong, you face an upward battle against limited options (flights), limited resources (costumer services, customer assistance). I paid 1700 euro for a comfort seat and they left me stranded in Amsterdam. No duty of care to be sure that I reach my final destination from the KLM side. Out the door the EU legal requirements. The plane out of Houston has an issue, KLM needs to get it fixed. Paperworks and repairs take 4 hours. Most passengers already miss the connecting flights before departure. Staff at the gate scare people away which see the issues coming because of their prior experiences. Before we fly, they have to get some drunken passengers of the plane including the one sitting next to me. Not even a Sorry Sir. Service degree as in nineties, AC dripping, cold all night, no new water bottle - I will fill it up for you Sir (really in comfort). Inflight entertainment system bad, no subtitle, breaks down and restarts issues etc. We get to Amsterdam. The whole 747 with connecting issues floods the service desk. They get annoyed by the passengers frustration, this situation ends up being hostile at the desk. The staff is well aware that due to end of holiday week KLM basically has no options to offer passengers. Air France is full, KLM flights are full, Speed train are full (see later train desk told me). They give me a regular train ticket. While waiting the same women as at the gate reiterates her problem of meeting her connection to the river cruise in Basel. I suggest to call Lufthansa desk immediately as the only option to meet her deadline. The Service women all get hostile towards me. While the train ticket system breaksdown again, I notice the KLM assistance going in the Lufthansa option eventually. I get a train ticket no date no hour only a destination. The service assistant write down the departure time of the train by hand. Insists seat is numbered and I need to make it on time. I file a claim for my luggage and hope to meet my train. No train that fits departure time on screen. Queue to the train desk - no this is a train ticket but one for any train. No Sir Thalys is full to Brussels. No regular train service, only this weekend works on the line. I find the Service desk in Terminal 2, have the 24 H desk of the Travel agency speak to the KLM rep. Travel agency insist KLM book me on the 8PM flight in Business, KLM refuses on grounds that there is awaiting list of economy passengers. With no drivers license I'm with one option left : 4 hours + trip of 4 trains, replacement bus service and taxi to Brussels Airport. So instead of the 10+ hours KLM, I arrive 21+ hours at the Airport not thanks to KLM though.
Starena
2017-11-14 05:13:03
Oslo to Madrid via Amsterdam. I would like to thank KLM for the great service offered. Fast and fluent boarding. Very clean Boeing 737 aircraft. Cabin Crew gave a warm welcome. We had a very early flight, the takeoff time was at 06:30 am, and all flight attendants had a very fresh and groomed look, smiling at all times and paying attention to safety. There were Power Plugs in every seat. The Captain gave a nice flight info. Very good Food options on both flights, with a broad beverages, offer. All flights were on time.
Alasdair
2017-11-14 05:12:09
Amsterdam to Mumbai. My review is about outstanding customer support I received in Amsterdam airport from KLM. Having missed a flight and exhausted all opportunities with my unhelpful travel agent. My original KLM operated flight to Mumbai was changed in minutes by most helpful and cheerful transit desk ladies. There was a nominal transfer charge compared to a €1000 new flight charge from my travel agent. These ladies really saved my day. Thank you KLM and your wonderful team.
Alasdair Beattie
2017-11-14 05:09:09
Amsterdam to Mumbai. My review is about outstanding customer support I received in Amsterdam airport from KLM. Having missed a flight and exhausted all opportunities with my unhelpful travel agent. My original KLM operated flight to Mumbai was changed in minutes by most helpful and cheerful transit desk ladies. There was a nominal transfer charge compared to a €1000 new flight charge from my travel agent. These ladies really saved my day. Thank you KLM and your wonderful team
Saleta
2017-11-14 05:08:21
Madrid to Amsterdam. Quick boarding at Madrid Airport. Very clean Boeing 737 aircraft. Nice comfortable seat for an economy class cabin. Professional cabin crew looked fresh and groomed. Flight on time. The Captain gave a Dutch, English and Spanish message.
Lara Scavuzzo Montaña
2017-11-14 05:06:27
Amsterdam to Boston return. I am very satisfied with their service. All the flights have been in time. Their customer service is very good, they reply almost immediately through their Facebook account if you have any questions. Specially for long distance trips I recommend spending a bit more and being sure that you will arrive at your destination without any surprises.
Luiza
2016-02-14 00:32:28
I would most certainly not trust flniyg to Europe at the moment. If I was planning a trip to Europe in the near future, I would rather go overland/sea rather than fly.I would hope dearly that those airlines that are saying it is safe are correct, but I cannot help but fear that they are putting profits first. It is costing airlines millions each day this continues, it will cost millions more should it last (or even recur a month or two down the line). While this is bad for the airlines, and some smaller ones may even go under due to this, passenger safety comes first. No, I would take other means of transport to Europe if I was going.
Beverley
2015-09-24 16:47:34
In November 2012, I flew by myself from Perth to the United Kingdom. I was a little nervous flying alone, especially as I had received a text message in error from the airline advising me that my flight had been cancelled from Perth. However, I found the airline to be extremely helpful and attentive. I booked my flight with KLM at a return cost of around $1700. I flew from Perth to KL with Malaysian Airlines (partner with KLM/Royal Dutch airlines). There was plenty of room on the flight, and I was pleased when the steward asked if I would like to change seats to allow me a row to myself. The in flight entertainment and food was excellent, as well as the service received. The next leg of my flight was with KLM Royal Dutch airlines from KL to Amsterdam. I was extremely impressed with the staff and service received. The stewards were very attentive and chatted to almost all passengers during the course of the flight. I was offered ear plugs and eye patches to make my flight more comfortable. I was impressed with the food and entertainment and even more impressed that food and drinks were available throughout the flight at a self service counter at the back of the plane. The toilets were cleaned regularly and were always fresh. The short flight from Amsterdam to Manchester airport was comfortable and the staff were pleasant and attentive. My return flights to Perth were also comfortable, and I was impressed with the seats and the service received during the flight. I would definitely fly with KLM again.
james
2015-09-24 16:46:39
Amsterdam-Vienna 737-800; Dubai-Amsterdam 777-300ER. Very pleasent cabin, especially on the 777. very airy. no video system on 737 but it was a short flight and comfortable overall. Lucky enough to have entire exit row to myself. Light breakfast was a nice touch. Cabin crew could have been friendlier. 777 was a welcome change from the a330's I had been on for the other flight I had been on for this trip. Not that they were bad, it was just nice to be on something different. Wonderful lunch and AVOD system was great. 7 hour flight flew by (no pun intended).
Sabine
2015-09-24 16:46:08
Very Good service & plane flies on TIME! Never lost a baggage!! unlike Air France.
Marco
2015-09-24 16:45:39
This year made it to gold member with KLM. Always glad to fly KLM. Service and quality is great. Also private fly KLM to Bali. Always happy to experience KLM service.
Michael
2015-09-24 16:44:43
Flew from AMS to ORD on the 10th of January. The machine was a 747. I flew Business on the upper deck. This was still the old business class and it was clear that it was in need of an upgrade. The food was awful! I really think they should have asked for help from their Air France friends with the catering.
Miles
2015-09-24 16:41:49
We always try to fly KLM and are always greeted by friendly flight attendants. No question is too much and they always try to help you. Just a big bummer that they cooperate with Delta...
Dion
2015-09-24 16:41:18
Flew in a Boeing 747-400 PAX to LAX. Great airplane and great crew! Too bad you feel cramped up in the seats in Economy.
Jelle
2015-09-24 16:40:21
I fly KLM very often and I think it's a great airline. Everything at Amsterdam Schiphol Airport is managed very well, so it is inflight. Never had bad experiences with the crew. The food... Well, for just economy it is sufficient!
Andrew
2015-09-24 16:39:52
I travel with KLM quite regularly. I switched to KLM after an "unfortunate incident" with Emirates, an airline which I had used for a number of years. My regular routes are BHX-AMS-KGL or NBO or EBB. I travel business, most recently in December 2014 and January 2015. I have somewhat mixed views on the KLM experience. I find the cabin crew individually all very helpful and with a genuine interest in the passengers. I can get a constant supply of coffee, for example, without having to go and ask for it, which is nice. However I find the systems rather regimented - I dislike for example being inspected with a torch to ensure I am wearing my seatbelt on a night flight when the seatbelt light comes on, and I would object extremely to the cabin steward feeling under my blanket, which happened to the person sitting next to me. The catering is OK, I need to be selective what I eat and I have never been unable to eat on a flight. The in flight entertainment is average. Value for money wise I prefer to book through Kenya Airlines and use code shares on KLM flights, I have never understood how KQ can sell me the same KLM flight on the same plane cheaper than KLM does.
Flights are, of course, always late but not by much. Baggage handling in AMS is good, I have have only been using KLM extensively for about 18 months but so far I never arrived without my luggage even on a short transfer.
On the ground however, things are less attractive. The business lounge in AMS is OK but always understaffed and thus getting any kind of customer service requires extensive queuing time. The last time I travelled back into Europe from Africa (December 2014) flights were disrupted by bad weather. Inevitably this caused extra questions for customer services but it seemed that KLM didn't see the need to put on extra staff to help manage it. I have found that the lounges in other countries are hit and miss because they are all shared.
I also agree with other comments made here that tryin
Marylin
2015-09-24 16:39:18
My husband and i recently flew from Amsterdam to Havana Cuba return with KLM. It was our first time travelling with this airline and having read some rather negative reviews i was a little bit worried especially since it was such a long journey. Previous reviews mentioned cramped seating , small tv screens, no legroom etc. Well we booked basic economy seats. On the outward flight we were assigned economy comfort seats which was a nice treat, little bit more leg room although not worth the 145 euro per person per flight being chargedThe entertainment screens may be a bit smaller than i have seen before but nothing that would effect your viewing or enjoyment. There was a very good selection of entertainment offered, movies , tv, music, games etc. The klm staff were all very curtious and helpful. The food was very good even my husband ate it and he is quite fussy. Hot and cold drinks were offered regularly and snacks.
On our return flight we were seated in basic economy and it was perfectly ok. Still had plenty of legroom. I will say though that as mentioned in other reviews there is a metal box built into the ground under every aisle seat .. I would definately travel KLM again.
Benny
2015-09-24 16:38:44
Wow great service, delicious food and just very pleasant! ! I would definitely recommend this airline 1000% :) see you again KLM
Stanley
2015-09-24 16:38:12
Why are the seats so cramped?! I'm 1.8m, and I find the seats too narrow with insufficient legroom. And this is from an airline that hails from a country known for tall people.
I've sat in the refurbished plane. I am not impressed. The entertainment screen is not great and the seat is just as uncomfortable as the non-refurbished plane.
The staff is usually OK. But on 2 flights in the the recent months, I found at least 1 steward/stewardess brusque. I had an aisle seat and I was jostled many more time by the stewards/stewardesses than other passengers. No, I was not "hanging out".
And I am not able to sleep for extended periods. Best I managed was 1 hour plus naps.
Fernando
2015-09-24 16:37:37
Very good experience overall.
Kirby
2015-09-24 16:37:13
My wife and I couldn't be happier with our flight with KLM. We both found the seats to be very comfortable (I am 6' and my wife is 5' 2") even on a 5+ hour flight.
We had to change our flights twice and it was only a $19 fee!
The cabin attendants were courteous, efficient and pleasant.
The inflight meal was good.
Tihomir
2015-09-24 16:36:40
At Washington Dulles airport, I want it to select the seats for my parents to be seated together in the plane. They said that it will cost me extra $22 per person. Well, I acsepted but they send me to diffrent person to pay for them. Then she told me that it will be $33 per person , not $22. Really, they told me first $22 and that`s why I accepted. I ask them to give me the first price that they told me, because it was their mistake. Unfortunately, the lady was rude and of course refused to stay behind their mistake. Thank you KLM.
Melek F
2015-09-24 16:36:04
I had a return ticket from London to Istanbul (and then back to London).During both of these journeys I had all sorts of problems which I would not have with other flight companies and ended up wasting my time and energy. I do not recommend flying with KLM/ AirFrance to anyone unless you really have to.
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